Caring & Storage

If service or repair is required, contact support to organise for the terminal to be returned.

Do not disassemble

If the unit is disassembled, it will render the device inoperable and void its warranty.

Best Practices

Do not disassemble the terminal -- doing so will 'tamper' the device and void the warranty
Do not drop, knock or violently shake the terminal. Rough handling can potentially damage the glass display, internal circuitry and mechanics
Avoid contact with other metal objects to avoid unsightly scratches

Your terminal will contain a SIM card to provide cellular connectivity. This SIM card is situated in the rear of the terminal.

Never remove the SIM unless instructed by Quest Support.

To keep your terminal looking its best and remain hygienic for your customers, regularly clean your terminal
For general cleaning, wipe down the terminal with a lint-free microfiber cloth lightly dampened with clean water
- For stubborn stains or build-up, add a drop of dish washing liquid to a tub of water, then dampen the cloth with this solution
When wiping, do not allow excess moisture to seep into the gaps across the terminal After cleaning, wipe the terminal with a clean, dry cloth
To clean the glass, use a glasses cleaning cloth or a clean, dry, non-abrasive cloth to gently remove loose dirt or smudges