Passcode Management

Sensitive functions of the terminal are protected by passcodes.

Passcodes contained in terminal packaging

All passcodes have been provided to you within the terminal packaging.

Merchant Passcode

The Merchant Passcode is used to restrict sensitive settings on the device. It will be prompted for when required and should only be provided to staff members who need to change and setup settings.

Setting Passcodes

Passcodes are set in the Cloud EFTPOS Web Portal. To change your passcode:

1. Navigate to https://mel.cloudeftpos.com and login
2. Go to Terminals and select your terminal
3. Select the cog icon in top right of screen and Configure Payment Terminal
4. Select the Passcodes tab
5. Enter your Merchant and Refund (the refund passcode is not used on the Smart Wash terminal) passcodes
6. Select Save

Multiple terminals

If your business has multiple terminals, you can set your passcodes at a Location or Company level. Simply select the level you wish to set your passcodes at and follow step 3. onward. All terminals in the same Location / Company will then inherit the same passcodes.